Shipping policy

Shipping Policy for Lhomis

1. Company Information

Store Name: Lhomis
Business Address: 1482 Kilcrease Cir, Paradise, California, 95969, United States
Email: lh6098034@gmail.com
Phone: (907) 789-0116

2. Shipping Destination

We currently ship orders to:

United States (US): We do not offer international shipping outside of the United States at this time unless explicitly stated otherwise on our website.

3. Shipping Cost

Shipping is completely free for all orders.
No minimum order value is required.
No additional delivery fees, fuel surcharges, or hidden charges apply at checkout.

4. Processing Time

Orders are processed within 1–2 business days (Monday to Friday).
Orders are not processed or dispatched on weekends or US federal holidays.
Once your order is processed, it is immediately handed over to our shipping carrier.

5. Delivery Time

Estimated delivery time after dispatch:

Standard Shipping: 3–5 business days (Domestic delivery within the United States).
Please note: Delivery times are estimates and may vary slightly due to carrier delays, peak seasonal volumes, or regional weather conditions.

6. Order Cut-Off Time

Orders placed before 5:00 PM (PST / Pacific Standard Time) are processed the same or next business day.
Orders placed after this time will be processed on the following business day.

7. Order Tracking

Once your order has been shipped, you will automatically receive a shipping confirmation email.
This email will include your tracking number.
Tracking updates depend on the carrier system and may take 24–48 hours to update and show active progress on the tracking portal.

8. Shipping Methods

We use reliable domestic parcel and freight shipping partners (such as USPS, UPS, and FedEx) to ensure your items are delivered safely and securely to your address.

9. Delayed or Lost Packages

If your order is delayed:

Please allow a little extra time during peak transit periods or national holiday weekends.
Contact us if your package has not arrived within the expected delivery window.
If a package is officially confirmed lost in transit by the carrier, we will gladly either reship the order or issue a full refund.

10. Incorrect Address Disclaimer

Customers are entirely responsible for providing accurate and complete shipping information during the checkout process. Lhomis is not responsible for:

Orders delivered to incorrect addresses provided by the customer.
Transit delays caused by incomplete, missing, or wrong address details.
If you notice an error in your shipping address, please contact us immediately at lh6098034@gmail.com. Once an order is processed or dispatched, we are unable to modify the delivery details.

11. Shipping Restrictions

We reserve the right to refuse or cancel shipping to certain remote locations, military bases (APO/FPO/DPO listings), or specific U.S. territories if required due to carrier constraints or severe logistical restrictions.